At Bendigo Building & Timber Supplies, your privacy matters to us. We are a trusted supplier of timber products, building materials, and construction supplies in Bendigo and we are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect when you use our website www.bendigobuildingtimber.com.au, how we use it, and your rights regarding that information.
1. Information We Collect
a) Comments
When you leave a comment on our website:
– We collect the information entered in the comment form, along with your IP address and browser details to help prevent spam and improve the security of our site.
– We may use the Gravatar service to display your profile image with your comment. Gravatar receives an anonymised hash of your email address for this purpose. You can read their policy here: Gravatar Privacy Policy.
– Once your comment is approved, your profile name and image will be visible publicly on our site.
2. Media Uploads
If you upload images to our website, we recommend removing location data (EXIF GPS) before uploading. This is to protect your privacy, as visitors to our website may be able to download and view location details from images.
3. Cookies
We use cookies to give visitors the best possible experience when browsing our Bendigo timber supplies and building products online.
Comment Cookies: Save your name, email, and website details for future comments, valid for 12 months.
Session Cookies: Temporary cookies that check if your browser accepts cookies. They contain no personal data and are deleted when you close your browser.
Login Cookies: Store your login information and display preferences. Login cookies last for 2 days, display preferences for 1 year. Selecting “Remember Me” keeps you logged in for 2 weeks.
Editing Cookies: If you edit or publish a post, a temporary cookie stores the post ID. This expires after 24 hours.
4. Embedded Content from Other Websites
Our website may feature embedded content, such as product videos, images, or articles from other websites. Viewing or interacting with embedded content functions the same as visiting the source site, which may collect your data, use cookies, or track your activity.
5. Analytics & Data Sharing
If you request a password reset, your IP address will be included in the reset email for security purposes. We may also use analytics tools to help us improve our website and services, ensuring customers can easily find and purchase quality timber and building supplies in Bendigo.
6. Data Retention
Comments: We keep comments and related metadata indefinitely to help us quickly approve follow-up comments.
Registered Users: If you create an account to purchase timber products in Bendigo, you can view, edit, or delete your personal information at any time (username changes are restricted). Website administrators can also access and update account information if needed.
7. Your Rights
You have the right to:
– Request a copy of the personal data we hold about you.
– Request deletion of your personal data (excluding information needed for legal, security, or administrative purposes).
8. Contact Us
If you have questions about our Privacy Policy or how we handle your information, please contact us: sales@bendigobuildingtimber.com.au
We are proud to be your local Bendigo timber supplier, offering premium building materials and exceptional customer service across Bendigo and surrounding areas.
